Frquently Asked Questions

Q. How can a concierge help me?
A. Concierge consultants are available to assist you with your everyday tasks and errands, to plan a dinner party or your child’s birthday celebration. We are here to help you with both big and small tasks – just call on us and we’ll help you organize, streamline and balance your life.

Q. What methods of payment do you accept?
A. We accept cash, personal checks, American Express, MasterCard, and Visa.

Q. Will my credit card be charged as a deposit?
A. No, we will only charge your credit card if we do not receive payment for services rendered upon completion.

Q. How much do you charge for your services?
A. Our prices range from $35.00 - $45.00 per hour, with a one hour minimum. We also offer monthly membership packages.

Q. Are materials, expenses and taxes included in your hourly rate?
A. No, the client is responsible for paying all additional charges on top of the hourly rate.

Q: How will I know what additional service charges are?
A: Accion Group can provide receipts for all hourly charges and all additional service charges within 3-5 business days after completion of service.